Faisal- Organisational Innovation And Change(OIC) Essay

Faisal- Organisational Innovation And Change(OIC) - Essay Example As a Supply Chain provider across many producers and countries, FSL provides the convenience of a one-stop shop for customers through a Total Value-Added Package: from product design and development, through raw material and factory sourcing, production planning and management, quality assurance and export documentation to shipping consolidation. With an annual turnover of around ? 25 Million, FSL employs about 30 people worldwide. Over the course of 3 years, FSL has developed from a Malaysian export trader into a multinational trading company (Annual Report, 2009). 1.2 FSL MISSION The company has a vision to be one of the world leaders in global trading. Its vision is: " To be the leader in the local and global markets by providing the best quality of products and services through strong emphasis on teamwork, collaboration, customer service, total commitment, trust, and mutual benefits" (FSL Company Profile, 2007) . The company’s business objectives are the following, with cu stomer focus as its priority: As a one-stop-shop service The company is comprised of small, dedicated teams of product specialists who focus on the needs of particular customers and organize for them. It provides the convenience of a one-stop shop from product development, through production management, to customs clearance and delivery when required. A coordinated global network FSL maintains a network of sourcing offices in 40 countries that work together to find the best sources for different components, fueling a constant process of adaptation. It has a policy of not owning any production facilities that keeps it flexible to search for quality-conscious, cost-effective producers who can consistently deliver against deadlines. Quick response FSL has been a pioneer in quick response manufacturing out of Asia since 2002. In order to move even closer to their customers, FSL is currently concentrating on the extension of its sourcing network in markets like the China ,Mediterranean, Eastern Europe and Central and South America. Social Responsibility FSL understands that its customers today face an increasingly discerning group of consumers who are not only looking for quality and value, but are also concerned about how the goods are made. Compliance is a key element for all the steps of the company’s supply chain. Through systematic inspection, audit and vendor education we help customers enforce their high standards throughout the factory base. 1.3 Business Operation FSL’s core business operation is trading. It has been trading ever since it has started its business. It trades its business by importing goods ordered by its customers especially Malaysians, who want the products that are manufactured in China, Thailand, Vietnam, etc. Most of FSL customers are importing their products from China and FSL has a very good network of contacts and connections among China’s best manufacturers and wholesalers. The company caters to both local and